![]() Microsoft Office 2016 (32-bit or 64-bit Click-to-Run or MSI installations).Microsoft Office 2019 (32-bit or 64-bit Click-to-Run or MSI installations). ![]() Outlook in any of the following Office versions can be scanned: The following operating systems are supported: ![]() Microsoft Support and Recovery Assistant System Requirements If the Microsoft Support and Recovery Assistant can't fix a problem for you, it will suggest next steps and help you get in touch with Microsoft support. It can currently fix Office, Microsoft 365, or Outlook problems. The Microsoft Support and Recovery Assistant (SaRA) works by running tests to figure out what's wrong and offers the best solution for the identified problem. So it can troubleshoot any new Outlook problems.How to Use Microsoft Support and Recovery Assistant (SaRA) in Windows Each time you run the Microsoft Office 365 Support and Recovery Assistant, it automatically updates to the newest version. Such as verifying users credentials, licenses, updates to Outlook clients and whether Outlook servers are reachable.ĭepending on the results of the test, Office 365 Support and Recovery Assistant will offer to automatically fix the problems you are having or it will provide you with instructions on recommended solutions for your issues.Īll the diagnostic results from running the Office 365 Support and Recovery Assistant are saved in a log file for users to share with their support engineers and or Outlook admin, for further investigation. The Office 365 Support and Recovery Assistant, performs a series of diagnostics tests to identify the root cause of the issues occurring. The Microsoft Office 365 Support and Recovery Assistant helps users troubleshoot and fix their account and or profile related Outlook issues. Back in June, Microsoft released the first look public beta of the Office 365 Support and Recovery Assistant. ![]()
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